The skills required when a manager is required to influence or negotiate can be learnt and enhanced. Influencing and negotiating within an organisational context occur almost daily. Sophisticated and experienced negotiation skills are required for example when dealing with trade unions and staff representatives. The consequences of having inexperienced negotiators in such arenas can be costly and damaging to your organisation’s future.
PSNW can work with your managers and negotiators in:-
- Acquiring and honing their effective influencing and negotiation skills.
- Their use of planning and strategy development prior to entering talks with unions, staff associations or other representative bodies.
This will help to ensure your company maintains control and wherever possible, goodwill in all employee relations issues.